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Updating Your REI Hub Payment Information
Updating Your REI Hub Payment Information

Did you just get a new card for your bank account? Do you want to check your subscription level? Read on to update these details in REI Hub.

Em avatar
Written by Em
Updated over 2 months ago

To Update Your Payment Information

1) Click on the three horizontal lines in the upper right corner next to your portfolio name

2) Click on Subscription

3) Click the 'Update Payment Method' button

  • Click ACH to connect your bank or financial institution through Plaid.

  • Select Credit/Debit Card to input the card number, expiration date, and CVC.

click update payment method and select between ACH through Plaid or credit/debit card to enter card number, expiration date, and cvc

To Update Your Subscription

1) Click the 'Update Subscription Plan' button

2) Select the subscription plan from the list dropdown

  • REI Hub's pricing is based on the number of units, or doors, in your portfolio (essentially, reportable items or classes). So a six-unit apartment complex is counted as six units, a single-family home is one unit, a duplex is two units, etc.

  • We have four pricing tiers:

    • Essentials: this encompasses up to 3 units for $15 per month

    • Growth: this encompasses up to 10 units for $25 per month

    • Investor: this encompasses up to 20 units for $45 per month

    • Professional: this encompasses unlimited units for $80 per month

3) Click 'Update' to confirm

  • When updating your subscription, you will receive a prorated credit for any time remaining on your existing subscription plan, and your billing cycle will be reset to today's date.

  • If you add new properties or units, the system will automatically update you to the next subscription tier.


Still have questions? Reach out to our Support Team via email at [email protected] or call us at (888)939-6865.


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