REI Hub and RentRedi have partnered to better serve their mutual customers by integrating their respective services. RentRedi customers can now add REI Hub to their RentRedi subscription, enabling the custom-built integration that will import all payments processed through RentRedi into REI Hub.
This prevents you from having to manage your payment information in both your property management system and your accounting system- saving you serious time.
Some important things to know:
The integration must be activated from your RentRedi account. RentRedi manages subscription and billing for all integration customers.
Existing REI Hub subscribers who wish to add the integration must activate the integration through RentRedi and then contact REI Hub support for assistance in merging portfolios.
Payments are automatically imported from RentRedi and immediately recognized for taxes. Therefore, all deposits in your linked bank accounts corresponding to these payments should be booked as a Transfer Between Accounts or RentRedi Deposit to prevent double booking revenue.
Payments electronically processed through RentRedi, and payments manually marked as paid in RentRedi are handled differently.
Getting Started and Portfolio Set Up
To activate the integration between RentRedi and REI Hub, go to your RentRedi account. Follow the prompts to Add Accounting to your RentRedi subscription. This is the only way to activate the integration - subscribing to RentRedi and REI Hub independently will not do it.
After you activate the REI Hub accounting add-on to your RentRedi subscription, the custom integration will create a new REI Hub portfolio with all the properties and units in your RentRedi account. The system will import all historic RentRedi payment transactions, including both electronically processed payments and manually marked as paid payments.
In your new REI Hub portfolio, you will be prompted to create a password and to (optionally) enter Estimated Market Values for your properties.
The recommended next step is to link your operating bank and credit card accounts to securely import transactions and save manual data entry.
Payments Imported Through the Integration
Payments are imported from RentRedi differently based on how they are processed and recorded in RentRedi. Click here to learn about payments processed electronically through RentRedi, and here to learn more about payments manually marked as paid in RentRedi.
As payments are imported from RentRedi to REI Hub in real-time, they are immediately recognized for taxes with the appropriate property, unit, revenue, and expense information.
Any imported deposits in your linked bank accounts associated with RentRedi payments should be booked as a RentRedi Deposit or a Transfer Between Accounts. This prevents double-booking your revenues, as that information has already been brought in through the integration.
RentRedi manages subscription and billing for all customers utilizing the integration, as it is only available by adding REI Hub to your existing RentRedi subscription.
Please contact the RentRedi support team with questions about subscription, billing, and payment information. The REI Hub support team cannot access this information and cannot process changes on your behalf.
Existing REI Hub Subscribers
Current REI Hub subscribers who wish to take advantage of the integration will need to follow a similar process. You will need to add accounting to your RentRedi account to create a new REI Hub portfolio linked to RentRedi.
Please contact the REI Hub support team for assistance in merging your two portfolios (the technical team must do this manually) and cancel your direct subscription.
Still have questions? Reach out to our Support Team via email at [email protected] or call us at (888)939-6865.