REI Hub and RentRedi have partnered to better serve their mutual customers by integrating their respective services. RentRedi customers can now add REI Hub to their RentRedi subscription, enabling the custom-built integration that will import all payments processed through RentRedi into REI Hub.

This prevents you from having to manage your payment information in both your property management system and your accounting system- saving you serious time.

To activate the integration between RentRedi and REI Hub, go to your RentRedi account. Follow the prompts to Add Accounting to your RentRedi subscription. This is the only way to activate the integration - subscribing to RentRedi and REI Hub independently will not do it.

After you activate the REI Hub accounting add-on to your RentRedi subscription, the custom integration will create a new REI Hub portfolio with all the properties and units in your RentRedi account. The system will import all historic RentRedi payment transactions, including both electronically processed payments and manually marked as paid payments.

In your new REI Hub portfolio, you will be prompted to create a password and to (optionally) enter Estimated Market Values for your properties.

The recommended next step is to link your operating bank and credit card accounts to securely import transactions and save manual data entry.

Payments are imported from RentRedi differently based on how they are processed and recorded in RentRedi. Click here to learn about payments processed through RentRedi.

As payments are imported from RentRedi to REI Hub in real-time, they are immediately recognized for taxes with the appropriate property, unit, revenue, and expense information.

Any imported deposits in your linked bank accounts associated with RentRedi payments should be booked as a RentRedi Deposit or a Transfer Between Accounts. This prevents double-booking your revenues, as that information has already been brought in through the integration.

Current REI Hub subscribers who wish to take advantage of the integration will need to follow a similar process. You will need to add accounting to your RentRedi account to create a new REI Hub portfolio linked to RentRedi. If you have both a direct REI Hub subscription and an integrated account, you can combine them to consolidate your data and streamline your portfolio management. The merging process depends on factors such as the number of transactions in your direct account and whether historical data needs to be transferred. Reach out to the REI Hub Support Team to get these portfolios merged.

If your direct REI Hub subscription has relatively few transactions, the recommended approach is to manually re-enter those transactions into your integrated account. This method is faster and avoids the need for a full account merge, which can take additional time and resources.

After canceling RentRedi or unsubscribing from the REI Hub add-on through their platform, your account will typically remain active and accessible during the month of your cancellation until REI Hub receives an official cancellation notice from RentRedi, which usually happens on the first of the month following your cancellation. You can continue signing into your portfolio and keeping your books by visiting https://app.reihub.net.
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After you receive an email from REI Hub notifying you of the account cancellation, signing into https://app.reihub.net will prompt you to reactivate your subscription through RentRedi or enter a payment method if you wish to reopen your portfolio directly with REI Hub.
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Your financials will pick up where they left off, but without additional rent payments synced from RentRedi. Instead, you would book revenues from your bank import feeds, similar to how you currently handle expenses.