Linking a bank account is a powerful and convenient way to save time and eliminate manual data entry. REI Hub can receive a read-only transaction feed presented in the 'Import Feed' tab for categorization and approval before the transactions are 'booked' and become part of your official records.
REI Hub integrates with third-party data providers to connect securely to your financial institution. Currently, we are integrating with two different data providers, Plaid and Yodlee. Both are large, industry-leading companies with great reputations and relationships with thousands of nationwide banks and lenders. When linking your account, the data provider will ask for your username and password to authorize the connection with your bank. REI Hub never has access to these credentials and takes your privacy and security very seriously.
We integrate with two different data providers so that we can support as many financial institutions as possible. However, even with two providers, we can't connect with every bank. If your institution is not supported by either data provider, don't worry. You can still set up a manual account and upload transactions to populate the import feed.
To Link a Bank Account
1) Navigate to the Banking page
First, click on Accounts on the left side menu. Then select Banking from the sub-menu that appears.
2) Click the 'Add Accounts' Button
3) Select 'Import a Linked Account'
4) Select your Transaction Import Start Date
5) Select your Data Provider
REI Hub integrates with two different data providers so that we can support the broadest possible range of financial institutions. Plaid is the default and recommended option because they can typically import a longer transaction history (up to a year). Yodlee imports are typically limited to 90 days.
Select a data provider and click Start Import. You will be transferred to the provider's secure servers, where you must agree to their Terms of Service and Privacy Policies. Click Agree or Continue to proceed to the next step of finding your financial institution.
6) Select or search for your bank or financial institution
Note that one bank may have multiple entries on the list. Select the one that is most appropriate for the account type you are trying to link.
If your bank is unavailable, return to step 3 and select Yodlee instead of Plaid.
7) Securely enter your banking credentials and follow the prompts
Depending on your bank's access settings, you may need to enter additional information, such as a two-factor authentication code, or answer a security question. REI Hub never has access to your bank credentials or log-in information.
Select the accounts you want linked to REI Hub and complete the process.
Depending on the bank, the initial transaction import may take 5-15 minutes to complete.
8) View your accounts and access the import feed from the Banking page
Click on the name of the account to view the account register page. Click on View All to see the account's import feed.
Click here for more information on booking imported transactions.
Still have questions? Reach out to our Support Team via email at [email protected] or call us at (888)939-6865.