Skip to main content
All CollectionsBest Practice Guides
Marking Accounts as Inactive
Marking Accounts as Inactive

Make accounts inactive and remove them as an option from your dropdown menus while retaining important financial data.

Allie Paterson avatar
Written by Allie Paterson
Updated over a week ago

The REI Hub system allows users to mark bank, credit card, and loan accounts that are no longer being used as 'inactive.' After being marked inactive, an account will no longer be displayed on the Banking or Loans page and will not appear in the relevant transaction screen drop-down menus. This helps maintain your focus on your active accounts and reduce visual clutter.

Marking an account as inactive does not impact its financial activity โ€” no transactions are affected. Similarly, reports are not affected by this action.

To view inactive accounts, click the Filter on the Banking and/or Loans page and select 'Show inactive accounts.'

To Mark an Account as Inactive

1) Navigate to the account in question

  • Click on Accounts on the left menu.

  • For bank or credit card accounts, select the Banking page.

  • For loan accounts, select the Loans page.

2) Click the edit pencil next to the account

3) View inactive accounts via the Filter

  • Check the box to show inactive accounts, and then click Update Filter.


Still have questions? Reach out to our Support Team via email at [email protected] or call us at (888)939-6865.


Did this answer your question?