Payments manually marked as paid in Innago

This article discusses how payments that you have manually marked as paid in Innago flow into your REI Hub portfolio and how they can be matched to your bank statements.  For more information on the Innago integration, click here for setup and subscription information, and here to learn more about payments processed electronically through Innago

KEY TAKEAWAYS FROM THIS ARTICLE:

  • Payments you manually mark as paid in Innago are automatically imported to REI Hub and recognized as revenue as soon as you mark the invoice as paid.  
  • Deposits into your linked bank account corresponding to those manual payments should be booked using the 'Innago Deposit' transaction type.
  • These deposits should NOT be booked as revenue to avoid overstating revenue. 

PAYMENTS MANUALLY MARKED AS PAID IN INNAGO ARE AUTOMATICALLY IMPORTED

Payments you manually mark as paid in Innago (but not electronically collected through Innago's payment processing system) are automatically imported into your linked REI Hub account via the integration.  You can see these transactions on the Innago page (under Accounts on the left side menu) or the Booked Transactions page (under Transactions on the left menu).  

Use the filter to toggle between viewing all payments, only electronically collected payments, and only payments manually marked as paid. 
Payments are imported already associated with the appropriate property and unit, as well as any included fees or other line items.  With this information, everything needed to accurately report on the payment and any associated expenses for taxes is present in your REI Hub account.  You will immediately be able to see rent payments reflected in REI Hub's reports, including the Net Income by Property and Schedule E. 
When manually marked as paid payments are imported to REI Hub, they are booked to the 'Innago Manual Payments' asset account. This is essentially an 'undeposited funds' account. When you receive a cash or check payment, the system doesn't automatically know if, when, or what bank account you will deposit those funds to, which is why they are not automatically booked directly to your bank account.

BOOK THE DEPOSITS FROM YOUR IMPORT FEED AS 'INNAGO DEPOSIT'

If you have linked your operating bank account(s) into REI Hub, you will have deposits in your import feed corresponding to the payments you manually marked as paid in Innago. Since the integration has already imported all the invoice level details for tax time and reporting, we do not want to book those deposits as revenue (as that would double record your revenues). Instead, book these deposits using the 'Innago Deposit' transaction type.

Click Book on the transaction in your import feed, and select the Innago Deposit transaction type:

When you select the 'Innago Deposit' transaction type, we are transferring funds from the Innago Manual Payments account (undeposited funds) to your bank account. Absent this step, manually marked as paid payments will fund the Innago Manual Payments account (visible on the Balance Sheet).  This doesn't affect your tax liability—but it also doesn't reflect the fact that you deposited those funds into your bank account.  
The integration automatically recorded all the important property-by-property information in the property management account, so you don't need to manually split bank deposits into individual property amounts and details.
If you marked the invoice as paid in Innago, DO NOT record the corresponding deposit as revenue. The revenue has already been recognized, and we don't want to overstate it, so use the Innago Deposit transaction type. If you try to book a revenue over $100 from an Innago-connected account, the system will display a warning to help ensure that you do not accidentally double-book your revenues.

CONTACT US WITH ANY QUESTIONS

We would love to chat if you have any questions or would like some assistance better understanding the REI Hub and Innago integration.  Contact us via the site at support@reihub.net, or call us at 888-939-6865.

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