Setup and subscription for the Innago integration

REI Hub and Innago have partnered together to benefit their mutual customers. Innago customers can now integrate REI Hub with their Innago account, enabling the custom-built integration that will import all payments processed through Innago into REI Hub. This means you don't have to handle the revenue side of your rental business in both your property management system and your accounting system, saving you serious time.

KEY TAKEAWAYS FROM THIS ARTICLE:

The integration must be activated from your Innago account. Subscription and billing will be managed by REI Hub.
Existing REI Hub subscribers who wish to add the integration must activate the integration through Innago and then contact REI Hub support for assistance in merging portfolios.
Payments are automatically imported from Innago and immediately recognized for taxes. Therefore, all deposits in your linked bank accounts corresponding to these payments should be booked as an Innago Deposit to prevent double-entering your revenue.

Payments electronically processed through Innago , and payments manually marked as paid in Innago are handled differently.

GETTING STARTED AND PORTFOLIO SETUP

To activate the integration between Innago and REI Hub, go to your Innago account. Find the REI Hub integration option in your Innago settings. This is the only way to activate the integration - signing up for Innago and REI Hub independently will not do it.

After you activate the REI Hub accounting add-on to your Innago account, the custom integration will create a new REI Hub Portfolio with your Innago properties and data. If you have multiple property listings with the same address, the system will automatically combine them into a multi-unit property for easier tax reporting. All payments in Innago, including those electronically processed and those manually marked as paid, will also be imported and tagged to the appropriate property.

In your new REI Hub portfolio, you will be prompted to create a password and enter Estimated Market Values for your properties. The Estimated Market Value is used in return calculations and can be updated at your convenience.

The recommended next step is to link your operating bank and credit card accounts to securely import transactions and save manual data entry.

PAYMENTS IMPORTED THROUGH THE INTEGRATION

Payments are imported from Innago differently based on how they are processed and recorded in Innago. Click here to learn about payments processed electronically through Innago , and here to learn more about payments manually marked as paid in Innago .

As payments are imported from Innago to REI Hub in real-time, they are immediately recognized for taxes with the appropriate property, unit, and revenue (or security deposit) information.

Any imported deposits in your linked bank accounts associated with Innago payments should be booked as a Transfer Between Accounts or Innago Deposit. This prevents double booking your revenues, as that information has already been brought in through the integration.

EXISTING REI HUB SUBSCRIBERS

Current REI Hub subscribers who wish to take advantage of the integration will need to follow a similar process. You will need to add accounting to your Innago account, creating a new REI Hub portfolio linked to Innago. Please contact the REI Hub support team for assistance in merging your two portfolios (this must be done manually by the technical team) and to cancel your direct subscription.

CONTACT US WITH ANY QUESTIONS!

We would love to chat if you have any questions or would like assistance understanding the REI Hub and Innago integration. Contact us via the site at support@reihub.net, or call us at 888-939-6865.